Smart Search: Real-Time Message Tracing

Trying to track down a specific email message or identify a set of recipients of a particular phishing attack across your messaging infrastructure is almost like searching for a needle in a haystack. Quickly consolidating email message logs and ensuring real-time message tracking is a challenge many organizations have.

Proofpoint Smart Search provides real-time advanced email message tracing with forensic and message log analysis. Message logs are quickly consolidated across all Proofpoint systems – even across globally deployed clusters – and indexed for rapid search. Message log analysis information is continuously updated so that within minutes, detailed analysis about any email message can be found through the easy-to-use Smart Search interface.

Proofpoint Smart Search Key Capabilities:

• Message Tracing: When an executive asks the helpdesk what happened to an important message that was never received by a business partner, Proofpoint Smart Search can quickly track and locate the message and report its delivery status.
  
  
• Investigation: Has an end user been exchanging email with a competitor? Identify the subjects of those email messages.
  
  
• Forensics: The legal department can track and identify specifically when and which server an important notification was delivered.
  
  
• Compliance: Quickly track all messages related to a specific compliance incident or an entire class of violations. Identify which rules were triggered and how the messages were routed as a result.
  
  
• Trend Analysis: Determine how many email messages triggered a specific Proofpoint rule over a specific period of time.
  
  
• Empowered Help Desk Staff: Provide help desk personnel with access to only the Smart Search module, enabling them to answer common email troubleshooting and investigation requests.